Over the past two decades, physical retailers have gotten crushed by the rise of online shopping. Many of the largest retailers like Sears, Frys Electronics, and Toys R Us, have completely shut down operations. Yet, in 2021, online retailers actually lost ground to physical retailers. A recovery from the pandemic definitely played a role in this sudden rise; however, this proves that people prefer to shop in person for certain items. And the best physical retailers have learned to leverage their advantages instead of just trying to be another Amazon. Some of these advantages include hassle-free returns, curbside/in-store pickup, on-demand purchases, and the shopping experience itself. It seems that these efforts have been working given that the majority of consumers still prefer in-store shopping over physical retailers. And as physical retailers continue to combine the best traits of in-store and online shopping, it’s likely that more people will flock over to physical retailers as they get the best of both worlds. This video explains the various advantages of physical retailers and why physical retailers are gaining market share against online retailers.

Discord Community:
https://discord.gg/SJUNWNt

Timestamps:
0:00 - Physical Retailer Comeback
1:26 - Delivery & Return
4:26 - On Demand Purchases
6:17 - Price Gap
8:21 - Shopping Experience
10:03 - The Case For Physical Retailers

Resources:
https://pastebin.com/nk63WwJh

Online Retailers Lost Ground To Physical Retailers In 2021


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